Return Policy

All returns require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting our
Customer Service department by Phone: 630-769-1533 or send an email

All merchandise purchased from SundownEntertainmentCompany.com may be returned within 30 days of receiving it.

BOOKS & DVD'S

• DVD's Must be returned unopened.
• Books: Must be returned unused and unmarked.

DVD Movies

DVD Movies cannot be exchanged for a different item or DVD. If you have received a defective DVD Movie, please contact our Customer Service department by Phone: 630-769-1533 or send an email